{"id":875,"date":"2025-11-05T22:10:33","date_gmt":"2025-11-05T21:10:33","guid":{"rendered":"https:\/\/iglabyv.com\/?post_type=faq&#038;p=875"},"modified":"2025-11-06T16:46:14","modified_gmt":"2025-11-06T15:46:14","slug":"comment-retourner-un-produit","status":"publish","type":"faq","link":"https:\/\/iglabyv.com\/en\/faq\/comment-retourner-un-produit\/","title":{"rendered":"Quelle est votre politique de retour ?"},"content":{"rendered":"<p>Vous disposez d\u2019un\u00a0d\u00e9lai de 14 jours ouvr\u00e9s\u00a0\u00e0 compter de la livraison de votre commande pour exercer votre droit de r\u00e9tractation.<\/p>\n<p>Pour toute demande de retour, merci de\u00a0contacter notre service client \u00e0 l\u2019adresse suivante :\u00a0<a href=\"mailto:customercare@iglabyv.com\">customercare@iglabyv.com<\/a>.<\/p>\n<p>Aucune demande de retour ne peut \u00eatre effectu\u00e9e directement via le site. Notre \u00e9quipe vous indiquera la\u00a0proc\u00e9dure \u00e0 suivre\u00a0ainsi que l\u2019adresse d\u2019envoi.<\/p>\n<p>Les articles doivent \u00eatre\u00a0non port\u00e9s, non lav\u00e9s, non tach\u00e9s, dans leur\u00a0\u00e9tat et emballage d\u2019origine, avec\u00a0toutes les \u00e9tiquettes attach\u00e9es.<\/p>\n<p>Les\u00a0frais de retour sont \u00e0 votre charge\u00a0et seront\u00a0d\u00e9duits du montant rembours\u00e9.<\/p>\n<p>Tout retour non conforme aux conditions pr\u00e9cis\u00e9es sera refus\u00e9.<\/p>\n","protected":false},"menu_order":0,"template":"","faq_category":[51],"class_list":{"0":"post-875","1":"faq","2":"type-faq","3":"status-publish","5":"faq_category-retour-remboursement"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/iglabyv.com\/en\/wp-json\/wp\/v2\/faq\/875","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iglabyv.com\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/iglabyv.com\/en\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/iglabyv.com\/en\/wp-json\/wp\/v2\/media?parent=875"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/iglabyv.com\/en\/wp-json\/wp\/v2\/faq_category?post=875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}