{"id":875,"date":"2025-11-05T22:10:33","date_gmt":"2025-11-05T21:10:33","guid":{"rendered":"https:\/\/iglabyv.com\/?post_type=faq&p=875"},"modified":"2025-11-06T16:46:14","modified_gmt":"2025-11-06T15:46:14","slug":"comment-retourner-un-produit","status":"publish","type":"faq","link":"https:\/\/iglabyv.com\/en\/faq\/comment-retourner-un-produit\/","title":{"rendered":"What is your return policy?"},"content":{"rendered":"

You have 14 business days from the delivery of your order to exercise your right of withdrawal.<\/p>\n

For all return requests, please contact our customer service department at the following address:\u00a0customercare@iglabyv.com<\/a>.<\/p>\n

No return requests can be made directly via the website. Our team will provide you with the procedure to follow and the shipping address.<\/p>\n

Items must be unworn, unwashed, unstained, in their original condition and packaging, with all tags attached.<\/p>\n

You are responsible for return shipping costs, which will be deducted from the refund amount.<\/p>\n

Any return that does not comply with the specified conditions will be refused.<\/p>","protected":false},"menu_order":0,"template":"","faq_category":[51],"class_list":["post-875","faq","type-faq","status-publish","faq_category-retour-remboursement"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/iglabyv.com\/en\/wp-json\/wp\/v2\/faq\/875","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iglabyv.com\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/iglabyv.com\/en\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/iglabyv.com\/en\/wp-json\/wp\/v2\/media?parent=875"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/iglabyv.com\/en\/wp-json\/wp\/v2\/faq_category?post=875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}